For Shopify local pickup
A gentle nudge for orders still waiting.
Send one reminder 48 hours after an eligible order is marked ready. Customers can request shipping, and your team can follow up from one pickup queue.
Open your pickup queue
Already installed? In Shopify admin, choose Apps → Pickup Recovery.
Open Shopify adminA simple follow-up, from ready to resolved.
Mark ready in Shopify
After you activate reminders, new eligible pickup orders join your queue when they are marked ready.
Give customers a reminder
After 48 hours, the app checks the order is still awaiting pickup before sending one email with a shipping request link.
Follow up on shipping requests
Your team arranges shipping and any charge directly with the customer, then marks the request resolved.
Supports paid local pickup orders containing one item in quantity one. Reminders begin with orders marked ready after activation. You can preview the flow with Shopify test orders and pause live reminders from your queue.